Contact information
Last updated: August 8, 2026
Contact XILUGS
Questions, custom orders, or unsure which size you need? Send us a photo of your watch and we will tell you before you order — not after.
- Email — support@xilugs.com · we reply within 24 hours on weekdays
- WhatsApp — +84 963 567 901 · fastest way to reach us, any time zone
- Order tracking — xilugs.com/pages/track-order
Business information
XILUGS is the trading name of LunLeather LLC, a limited liability company registered in the United States, registration number 2023-001238208.
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Registered office
LunLeather LLC
1007 N Orange St, 4th Floor, Suite #1723
Wilmington, DE 19801, United States -
Workshop and returns address
90 Nguyen Tuan Street, Thanh Xuan
Ha Noi 100000, Vietnam - Trading currency — all prices and refunds in US Dollars (USD)
Every strap and key fob cover is designed and handcrafted by hand in our own workshop in Ha Noi, then shipped with tracking. We are the maker, not a reseller.
Wholesale and trade
Minimum 20 pieces. Tell us the leather, colour, quantity and deadline and we will quote within one working day.